Aide & FAQ

How can we help?

Find answers to frequently asked questions.

Do you ship internationally?

Our products are dispatched from Zagora, Morocco. Contact us before ordering to confirm availability for your delivery country.

Is shipping free?

No. Shipping is charged separately. The cost depends on your delivery country and the packed weight and dimensions of your order. We confirm shipping costs and estimated delivery time before you order.

How do I choose a colour or model?

Select the colour, size or model reference on the product page. Check the corresponding photographs and description before adding the item to your cart.

What if an item arrives damaged?

Contact us with your order number and photographs of the item and packaging. Please see our Returns & Exchanges policy for the applicable conditions.

Can I order larger quantities?

Contact us with product references and quantities to discuss availability and pricing.